Track your EasyVapor order
Paste the tracking number from your dispatch email to check delivery on 17TRACK.
What happens after you order
Confirmation
You receive an email with your order number. No payment is taken online.
EU warehouse dispatch
Orders usually ship within 24 hours on business days. Orders before 14:00 CET often go out the same day.
Tracking
After the courier collects the parcel you get a tracking number by email. Look it up on 17TRACK.
Delivery & payment
Pay the courier when the parcel arrives. Accepted currencies, payment methods and parcel-inspection rules depend on the destination country and courier. If the outer box is clearly damaged, do not accept it before following the courier’s damage-report procedure.
Tracking questions
When do I get a tracking number?
After the parcel is handed to the courier. It is emailed to the address used at checkout. Check spam if you do not see it. Use that courier number on 17TRACK.
How do I check live courier status?
Open 17TRACK and enter the tracking number from the dispatch email. 17TRACK covers the European couriers we use. The form above can open it with the number already filled in.
The status is not updating
The first scan can appear only after the parcel reaches a sorting hub. If the tracking status has not changed for two business days, contact us with your order number.
Can I change the delivery address?
Write as soon as possible. We can usually correct the address before dispatch. After handover, the courier may not allow a change.
What if I am not at home?
That depends on the courier. They may retry, leave a card, or redirect to a pickup point. Check the tracking page and any courier messages.